Announcement
Hello and welcome to my shop! Artisan Sterling silver jewellery handmade from scratch in Dorset, England. Sterling and fine silver and beautiful gemstones.
Featured items
Items
All Items
Reviews
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Fiona on Aug 7, 2023
5 out of 5 starsA beautiful ring crafted by Sam. I needed a large size and Sam was so helpful and thoughtful throughout. My Dad is absolutely delighted with his ring and hasn’t had it off his finger since he got it. Many thanks x
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chrisdonaldson549 on Jul 4, 2023
5 out of 5 starsAmazing service and quality! The original ring I purchased wasn’t exactly what I was after (my error) Sam immediately offered to take that back and crafted another to my exact specifications which is perfect. 100% recommend
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Rosamund on May 12, 2022
5 out of 5 starsThe earrings are beautifully made and equally beautifully presented. They fulfilled my wishes for a memorable birthday present. Thank you for the care taken.
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Mihoko on Mar 1, 2022
5 out of 5 starsTop! Top! Top! I love it !!! Sam answered me and helped me for every questions I had. Good communication. Highly recommended!!
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jonturner2000 on Feb 14, 2022
5 out of 5 starsAbsolutely perfect. They arrived beautifully packed with a great personal touch, so were ready to give as a gift. Thanks!
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Kim on Dec 1, 2021
5 out of 5 starsSuch a beautiful well made Ring. Communication with me throughout was great.
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Allie on Jul 3, 2021
5 out of 5 starsSo delighted with the initial necklace! I bought it as a birthday gift for my friend and it was absolutely perfect, she loved it. It was also beautifully packaged and I loved the handwritten name tag, such a lovely detail. Thank you so much, I’ll definitely be back as I’d love one for myself!
Shop policies
Welcome to my shop Dorset Hill Jewellery.
All the items in my shop are handmade by myself using hand tools and traditional methods and techniques. Each and every item is therefore unique.
I work from my small home studio in Dorset, England.
I love to create custom orders just for you, feel free to ask!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
I accept Paypal, Etsy vouchers and direct card payments.
Shipping
Ready made items are shipped as soon as payment is received. I am more than happy to include a gift message and note card and deliver to a given address, no problem, please feel free to message me to discuss this.
All packages are gift boxed with ribbon. My boxes are 100% recycled and hand stamped with my Dorset Hill Jewellery logo. I use bubble wrap and padded envelopes to ensure your jewellery reaches you safely.
You as the buyer are liable for any extra taxes or customs charges due if you are outside the EU.
If buying from overseas please allow up to 4 weeks for delivery. I now only use Royal Mail International tracked and signed for service for overseas parcels, for added peace of mind. Usually parcels to the US take 5-7 days.
Orders will be shipped to the address you have on file with Etsy/Paypal. Please check this is correct prior to ordering. Any item returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of you as the buyer.
Additional policies and FAQs
F - 3
G - 3 1/4
H - 3 3/4
I - 4 1/4
J - 4 3/4
K - 5 1/4
L - 5 3/4
M - 6 1/4
N - 6 3/4
O - 7
P - 7 1/2
Q - 8
R - 8 1/2
S - 9
T - 9 1/2
U - 10
V - 10 1/2
For a more detailed conversion see http://www.ringsizes.co/index.html
Hallmarking
Under the UK Hallmarking Act 1973, all articles of precious metals above a certain weight sold in the UK must be tested by the Assay Office and hallmarked. I am registered with Goldsmith's Assay Office in London. My maker's mark is SJO.
All over weight jewellery will be tested (assayed) and then marked to an internationally recognised standard of fineness, in parts per thousand, such as 925 (Sterling Silver) or 750 (18 ct gold).
Privacy
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy.
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Access.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Samantha O'Brien, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sammyjeano [!at] icloud.com. Alternately, you may mail me at:
Samantha O'Brien, 72 Lancaster Drive, Broadstone, Dorset, BH189EL.
Seller details
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